Frequently Asked Questions
Oh no, I've left it till the last minute and need a cake today. Can I order one?
You can’t order a custom made cake but we always have a selection of flavours and sizes available in our freezers everyday. Just pop in and make your choice from the selection available that day. We cannot hold cakes over the phone for you. You will have to go in and choose a cake yourself.
How do I transport them?
The cakes are frozen as they are a raw cold set cake. If your not travelling far it will be fine on the floor of your car in a cool spot under the air conditioning for 30 mins or so. Longer than that just bring a cooler bag with ice bricks.
How do we store them?
We store ours in the freezer where they will last happily for 3 months. The day you want the cake just pop it in the fridge to thaw out a little or you can leave it out on the bench for 30-40 minutes to soften. You can keep any leftovers in the fridge for up to 1 week or just slice and freeze in portions for up to 3months. Not that it will last that long!
How much time do you need to pre order a cake?
We need 3 full business days not including the day you order. That’s Monday to Friday. Essentially it’s 4 days in total. The cakes are cold set and frozen in layers. This takes time, then once made they are all hand decorated. Our shop is open weekends but we do not make cakes on weekends.
What if I want a different flavour that's not on your list?
We have 8 flavours to choose from now that are tried and tested as winners! We can combine and mix and match these flavours, just note it when you order. We will call you if there’s any issues.
Do you deliver?
We can deliver locally to most areas for $20 but we are not a courier service. Someone needs to be home or a workplace is more suitable. Please send us a message to see if we deliver to your area.
I'm trying to order a cake, but it's not letting me pick it up on the day I want?
Just check that you are within the 3 full business day time frame, not including the day your order.
Are your cakes vegan?
Yes they are 100% vegan and gluten free. Click on each cake on our order page to get the full ingredient list.
Are you cakes suitable for diabetics?
This is a tricky one, as it depends on your personal situation. We don’t use added refined sugars but instead we use rice malt syrup, dried and frozen fruits and pure maple syrup. So they do contain Fructose. Please consult with your health care precessional to know what you can have.
How many serves are in your cakes?
This is a rough guide and dependant on how thick you slice them. They are very nutrient dense and filling because they are made with nuts. You don’t need a large piece like a regular cake slice. We say our small (10cm round) serves 2-4, medium (19cm round) serves 8-10, and large (23cm round) serves 14-16. But please view the cakes in person to see what size will suit your needs.
Do you have the calorie intake of your cakes?
No sorry we don’t. We count nutrients not calories. Being made of nuts they are ‘traditionally’ highly in calories but these are the good fats remember, ones that feed and nourish your body. There’s nothing processed or artificial here. It’s real food made from real ingredients.
Where can I pick up the cake from?
Our cake pickups are at 142 Pacific Hwy Charlestown (next to Dominos) between 12-2pm weekdays or Saturday 7-12pm and Sundays between 8-12pm. Please specify in comments if you need a different time.